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Frequently Asked Questions

Some things have changed due to COVID-19. We will update this page as needed. Latest update: 9/23/20

If you are having any problems with your library card, please use the CONTACT US link.

Why am I required to wear a mask in the library? NS Health made masks mandatory in public spaces as of July 31, 2020.

I have holds that are waiting for pickup. What will happen to those?  You will receive a holds notice as before. You may pick your items up in person, or phone your local library to schedule a Library Take-Out appointment.

Can I return my books? Our book drops are now open. Please return all items in the outdoor bookdrop.

Will fines be incurred on the library materials I have at home? No. We are now fine-free on all materials. 

I want to use the electronic resources, but I am having trouble. What should I do? If you need help with OverDrive contact us at Overdrive@valleylibrary.ca . For all other services please complete our Contact Us form.

 

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